Help guides, news and updates
Help guides
You can find information, help and advice about living in your home and the services we provide.
Energy saving booklet (Easy read)
Giving you help and information about how to save energy and how you can reduce your bills.
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Allocations and Lettings Policy
This is the Golden Lane Housing Allocations and Lettings Policy.
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Your service charge
We explain about the rent you pay to live in your home and your service charge.
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Safety in the home guide
Giving you advice and information about how to keep safe in your home and what Golden Lane Housing is responsible for.
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It matters – how we help to keep you safe
This guide helps you to understand how we help to keep you safe from abuse.
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Repairs and maintenance guide
This guide is about our repairs and maintenance service that includes the different types of repairs and what you are responsible for.
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