Director of Housing and Tenant Experience
Rod joined the organisation in 2002 from the position of principal housing manager with a local authority. Rod leads the Golden Lane Housing’s housing service and a team of housing professionals who deliver services, including income management, to all our tenants and customers across England, Wales and Northern Ireland.
Rod is a member of the Chartered Institute of Housing and has worked in the private and social housing sectors for over 25 years.
Rod is the safeguarding lead and is a champion for engaging with tenants to help continually shape and improve services.