Office based in Manchester with hybrid working | £31,498 | Full time | Permanent
Why this role matters
The Finance Assistant – Rents and Service Charge plays a key role in supporting the effective administration of rent and service charge accounting for Golden Lane Housing (GLH) tenants. The role ensures accurate processing, recording, and reporting of income and expenditure relating to rents and service charges.
Working closely with the Rents and Service Charge Manager and wider Finance and Housing teams, the post holder supports rent setting, service charge reviews, financial reconciliations, and customer queries. The role contributes to maintaining financial integrity, regulatory compliance, and high-quality service delivery to tenants and stakeholders.
Location
Manchester office based with hybrid working.
About you
We’re looking for someone with:
- AAT qualified, part-qualified, or working towards qualification
- Understanding of basic accounting principles
- Experience of working with financial data and systems
- Strong Excel and IT skills
- Good organisational and time management skills
- Ability to work to deadlines and manage competing priorities
- Strong communication skills with the ability to engage with a range of stakeholders
- Ability to work both independently and as part of a team
- Customer-focused with the ability to handle sensitive queries
- Able to communicate effectively and build effective working relationships with customers, both internal and external, and other stakeholders, and having confidence to challenge others and able to interact effectively with different people.
We’re looking for someone who ideally:
- Has experience of working in the social housing sector
- Has knowledge of rent and service charge processes
- Has an understanding of housing or service charge legislation
- Has experience of financial systems (e.g. Unit 4 or similar)
and who is:
- Committed to equality, diversity, and inclusion
- Willing to learn about learning disability and autism
- Flexible to occasionally work outside normal hours if required
Check out the full role details and specification here:
Read the job advertisement here.
Read the full specification here.
Our offer to you
We offer a salary of £31,498 per annum, for a full time, 35 hour week working Monday to Friday. In addition you’ll get 27 days annual leave plus bank holidays (increases with service).
You also get paid volunteering days (3 per year), plus a day off for your birthday.
In addition you can take advantage of our contributory pension scheme, (5% employee / 5% employer).
Diversity and inclusion
Golden Lane Housing is a disability confident employer and committed to building a diverse, inclusive and values-led organisation. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates.
How to apply
To apply, please submit your CV and a cover letter clearly outlining how your skills, experience and knowledge meet the requirements set out in the role description and person specification.
Applications should be sent to people@glh.org.uk
Closing date
Please submit your application by Friday, 8 May 2026.
We may close this vacancy early if we receive a large number of applications.