By listening to our tenants and their support staff we’ve created the dedicated in-house repairs service that we have today.
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Becky, receptionist at Golden Lane Housing and Mencap tells her story about finding work.
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Gauri Mannra is a receptionist at Golden Lane Housing and Mencap’s Centre of Engagement in the North. She explains how she’s built up her work experience and is helping others.
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Golden Lane Housing’s Retail Charity Bond has been shortlisted for the Best ESG Bond Issuer – UK 2016 Award following the voting from their readers, subscribers and contributors.
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Amanda Hegan moved into a new home in Omagh with the help of Golden Lane Housing and Mencap Northern Ireland.
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Golden Lane Housing (GLH) has been shortlisted for ‘An outstanding approach to meeting specialist housing needs’ Award 2016.
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Irene, Andrew, Karen and Victoria, Golden Lane Housing tenants from North Yorkshire were the first customers to receive a general repairs service from the new members of our in-house work team.
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During the Christmas period Golden Lane Housing’s office will be closed from 3pm on Thursday 24 December 2014 until 9am on Monday 4 January 2016.
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Following an annual assessment by the Customer Excellence Standard GLH has retained its accreditation and picked up another area of Compliance Plus.
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Golden Lane Housing is a nominated finalist for a NHMF Best Practice Award 2016 in the Best Customer Impact category.
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Maria, Rachael and Alex, Golden Lane Housing (GLH) tenants helped us to choose the new members of our in-house Repairs team.
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Welcome to the winter issue of the easy read Voices Together. It brings our tenants’ news from across Golden Lane Housing and tenant involvement.
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We’ve had a fantastic year at Golden Lane Housing!
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There has been a great response to our tenant Christmas bauble competition this year.
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#HousingDay linked up and was part of Community Impact Week (#CIW15) from 16-22 November organised by the National Housing Federation highlighting the difference Housing Associations make to communities and the people that call them home.
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Angela Kirkup, housing officer at Golden Lane Housing explains why working with people with a learning disability is more than just a job.
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Nigel Litten, planned maintenance programme manager at Golden Lane Housing (GLH) has a real passion to work with people with a learning disability. Read about his most memorable experience.
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Congratulations to Nigel Litten, planned maintenance programme manager and Simon Howard, accountant for winning this quarter’s SPOT (Special Presentation of Thanks) Award.
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This year we are asking our tenants to design their own Christmas bauble! This successful competition has been running for the last six years and the number of fantastic entries has grown every year.
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