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  3. Update: problems with our email service and reporting emergency repairs
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  3. Update: problems with our email service and reporting emergency repairs
13th November 2026

Update: problems with our email service and reporting emergency repairs

We are still experiencing problems with our email service.

This means we may take longer than usual to receive and respond to your emails.

Need to report an emergency repair over the weekend?

You can still report an emergency repair by calling our out of hours service on 0300 003 7007 and select option 1.

We are sorry for any inconvenience caused and thank you for your patience while we work through the disruption.