We want living in your Golden Lane Housing home to be simple and worry-free. This page explains what your tenancy means and how we’ll support you throughout your time with us.
Your home with Golden Lane Housing comes with important rights and some shared responsibilities too. Understanding what you and we are responsible for helps keep your home safe, well-maintained and a positive place to live.
Moving into your new home is an exciting step. We’ll help you get set up, understand what to do first, and make sure everything runs smoothly from the start.
Paying your rent and any service charges on time helps keep your home safe, secure and well maintained. They pay for the cost of your home, repairs and the services we provide to you.
We want you to enjoy your home and make it your own. Some things like keeping a pet or making improvements, may need our permission first. This helps keep your home safe, well maintained and in line with your tenancy agreement.
