News

Our Assets team are busy improving homes for our tenants and here we share two recent examples that show the difference good design can make.

The annual Tenant Satisfaction Survey lands next week. It’s an important survey capturing tenants views about Golden Lane Housing services.

The Annual Report to Tenants gives an overview of the work and services GLH has provided over the last year and includes information for tenants on how GLH is doing, its achievements and things it is working on to improve.

Golden Lane Housing has revealed a fresh new look and feel as part of a major rebrand launching in January 2026, marking the next step in the organisation’s journey as a leading provider of specialist supported housing.

Golden Lane Housing has said a fond farewell to Rod Dugher, Director of Housing and Tenant Experience, who starts his well-earned retirement after 23 years of dedicated service.

Inside this edition you can find information on changes to the Universal Credit application form, damp and mould as well as safeguarding and keeping safe at home.

This report highlights our progress, the challenges we have faced, and the key priorities that will shape our safeguarding work moving forward.  It is a testament to the strength of our team and the values that underpin our approach to supported housing: Listening, Caring, Honesty, Reliability, Creativity.

This scheme is one of three supported living developments underway in Norfolk, alongside similar projects in Swaffham and Norwich. Together, they represent a significant step forward in expanding housing options for people with care and support needs across the county.

Golden Lane Housing tenants are enjoying new look outdoor spaces after colleagues from across the organisation joined forces with our in-house repairs team, Resolve Solutions, to deliver garden makeovers at homes in Widnes and Cranleigh.