We’re here to keep your home safe, comfortable and in good condition. Here you’ll find information about how to report a repair, how we look after your home and what you can do to help us keep your home well maintained.
Need to report a repair?
Report an emergency repair
An emergency repair is when there is a serious risk of injury or major damage to your home.
If you need to report an emergency repair, call us any time, day or night on 0300 003 7007 and select option 1.
Our lines are open 24 hours a day.
Report a non-urgent repair
You can report a non-urgent repair online.
Our tool will take you through your repair and help you to tell us about it in more detail, you can also upload photos of your repair as well.
