General enquiry
You can call us on 0300 003 7007 and select option 2.
Email us at enquiries@glh.org.uk
Report an emergency repair or get urgent help or advice
Call our 24 hour helpline 0300 003 7007
Report a non-urgent repair
Do it online through our repairs portal
Email propertyservices@glh.org.uk
Call us between 9am and 5pm on 0300 003 7007 and select option 1.
Report damp and mould
If you see damp or mould in your home, please can you report this to us by:
Phoning 0300 003 7007 and press option 1.
Emailing: propertyservices@glh.org.uk
Please note that our Property Services team will need to ask you a series of questions and will also need to see photographs of the affected areas.
- Emergency hazards to be attended within 24 hours.
- Significant hazards attended within 10 working days.
Make a complaint
You can contact us in the following ways:
- Telephone: 0300 003 7007 and select option 2
- Email: enquiries@glh.org.uk
- By post:
Head of Tenant Experience
Golden Lane Housing
Parkway Four
Parkway Business Centre
Princess Road
Manchester
M14 7HR
Main office
Golden Lane Housing
Parkway 4
Parkway Business Centre
Princess Road
Manchester
M14 7HR
Media enquiries
For all media related enquiries, please contact us at communications@glh.org.uk
You can also send a message using the contact form below, please do not use this form to tell us about an emergency repair:
Data protection
Golden Lane Housing promises to keep your data safe and secure and in line with the General Data Protection Regulation 2018. We will only use your information to provide the service you have requested and we will not sell your data. You can manage and review your privacy choices at any time by contacting us at enquiries@glh.org.uk.
You can view our privacy notice here