Why this role matters
The Rent and Service Charge Manager plays a vital role in overseeing all aspects of rent and service charges for GLH tenants, ensuring financial viability and sustainability. This role is responsible for accurately charging rent and service charges, managing year-end service charge reconciliations, maintaining accurate financial records, and analysing data to produce essential reports for the Head of Finance.
The role is a key point of contact for tenants, stakeholders, essential agencies, and colleagues across the organisation, working collaboratively to ensure the effective delivery of rent and service charge information. This position is crucial in supporting transparency, financial integrity, and positive tenant relationships.
Location
Homebased with travel to the Manchester Office
About you
We’re looking for someone with:
- AAT Qualification or equivalent Accounting Qualification.
- Experience of the management of rent and service charges.
- Experience of preparing and delivering year end and monthly management reports.
- Ability to interpret relevant information, analyse complex data, review alternative solutions, and come to well informed conclusions.
- Knowledge and practical experience of using IT as analytical and management tools.
- Experience of staff management and be a people developer.
- Capable of delivering results to tight deadlines and under pressure and maintaining accuracy.
- Excellent written skills including writing reports and policies, for Executive, Committee and Board meetings.
- Experience of completing regulatory returns.
- Experience of budget management.
- Able to communicate effectively and build effective working relationships with customers, both internal and external, and other stakeholders, and having confidence to challenge others and able to interact effectively with different people.
- Knowledge and understanding of Government Rent Regulatory standards, Leasehold and Housing Legislation and requirements placed on registered providers in relation to rent and service charge setting.
- A good level of understanding of accounting principles/concepts relating to rent and service charges.
- Experience of working for a Housing Provider in the Social Housing Sector.
- Knowledge of or willingness to learn more about learning disability and autism.
- Understanding of and willingness to promote EDI in employment and service delivery.
- The post holder may be required to work outside normal office hours on occasion.
Check out the full role details and specification here:
Our offer to you
We offer a salary of £56,100 per annum and a home working allowance, for a full time, 35 hour week working Monday to Friday. In addition you’ll get 27 days annual leave plus bank holidays (increases with service).
You also get paid volunteering days (three per year), plus a day off for your birthday.
In addition you can take advantage of our contributory pension scheme, (5% employee / 5% employer).
Diversity and inclusion
Golden Lane Housing is a disability confident employer and committed to building a diverse, inclusive and values-led organisation. Our recruitment process is fair and accessible, ensuring equal opportunities for all candidates.
How to apply
To apply, please submit your CV and a cover letter clearly outlining how your skills, experience and knowledge meet the requirements set out in the role description and person specification.
Applications should be sent to people@glh.org.uk
Closing date
Please submit your application by Friday, 13 February 2026.
We may close this vacancy early if we receive a large number of applications.