Kitchen works brochure for tenants.…

Winter 2024 edition of Voices Together. Click here to read the newsletter. Autumn 2024 edition […]…

The 3 year plan sets out our approach to listening to tenants and using their […]…

Unreasonable Behaviour Policy Easy read guide to the Unreasonable Behaviour Policy  The Unreasonable Behaviour Policy […

Complaints Policy The Complaints Policy says how Golden Lane Housing will deal with complaints.…

Read the completed Housing Ombudsman Self Assessment which provides an open and transparent assessment for […]…

The Regulator of Social Housing’s Tenant Satisfaction Measures (TSM) assess how well Golden Lane Housing [……

The strategy shows how Golden Lane Housing works to keep homes safe as well as […]…

Golden Lane Housing’s latest Environmental, Social and Governance Report 2023-2024…

The strategy shows Golden Lane Housing’s plans for improving homes through planned works over the […]…