Publications Archive - Golden Lane Housing

August 15, 2024

Winter 2024 edition of Voices Together. Click here to read the newsletter. Autumn 2024 edition […]…

July 16, 2024

The 3 year plan sets out our approach to listening to tenants and using their […]…

July 10, 2024

Unreasonable Behaviour Policy Easy read guide to the Unreasonable Behaviour Policy The Unreasonable Behaviour Policy […

July 10, 2024

Complaints Policy The Complaints Policy says how Golden Lane Housing will deal with complaints.…

June 25, 2024

Read the completed Housing Ombudsman Self Assessment which provides an open and transparent assessment for […]…

June 21, 2024

The Regulator of Social Housing’s Tenant Satisfaction Measures (TSM) assess how well Golden Lane Housing [……

May 17, 2024

The strategy shows how Golden Lane Housing works to keep homes safe as well as […]…

August 9, 2023

Golden Lane Housing’s latest Environmental, Social and Governance Report 2023-2024…

June 26, 2023

The strategy shows Golden Lane Housing’s plans for improving homes through planned works over the […]…

May 9, 2023

Golden Lane Housing’s plan delivers around three key goals, Quality Tenant Experience, Impact and Growth […]…