Help Guides Archive - Golden Lane Housing

Help Guides Archive - Golden Lane Housing

Tenancy guide

This guide helps you to understand your tenancy agreement.…

Tenancy Policy

This is the Golden Lane Housing Tenancy Policy.…

Allocations and Lettings Policy

This is the Golden Lane Housing Allocations and Lettings Policy.…

Your service charge

We explain about the rent you pay to live in your home and your service […]…

Empty Homes Policy

This is the Golden Lane Housing Empty Homes Policy.…

Health and safety booklet

Giving you advice and information about how to keep safe in your home and what […]…

It matters – how we help to keep you safe

This guide helps you to understand how we help to keep you safe from abuse.…

Repairs card

Information about reporting a repair by phone, email and online.  …

Repairs and maintenance guide

This guide is about our repairs and maintenance service that includes the different types of […]…

Anti-Social Behaviour Policy

This is the Golden Lane Housing Anti-Social Behaviour Policy.…