Our head office in Manchester is now closed until further notice due to coronavirus. We are still available to help.
9am-5pm – office hours
5pm-9am - for emergencies and emergency repairs
You can speak to Golden Lane Housing’s staff during office hours. Our out-of-hours service is taking calls for emergencies and emergency repairs.
9am-5pm – office hours
5pm-9am - for emergencies and emergency repairs
Speak to our staff
Our staff are here to help you. Call the helpdesk and press one of the following options:
The repairs team are only doing emergency repairs at this time. You can also tell us if you have a non-urgent repair and will arrange for this to be done in the future.
The housing income team can help you with your money, rent or benefit advice.
You can talk to them about any worries you have about your home or wellbeing.
You can find out information about our new homes.
This option is to advise of the enquiries email address enquiries@glh.org.uk
Our tenant’s health, safety and wellbeing is very important to us. We cannot visit you at this time because of the coronavirus unless it is to do an emergency repair.
We are keeping in touch with our tenants by phone and Skype. You can call your housing officer on the number above.
If you can smell gas, ring the National Gas Emergency Service:
If there is an emergency and you need the Police, an ambulance or the Fire Brigade ring:
999 or 112
If you have a power cut or lack of power to your home, contact your local electricity board.
If you have got no water coming into your home through the taps, contact your local water board.
To find out more information about the services they give you, contact your council. For example, council tax, refuse and pest control