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Tenants learnt new skills from our Repairs team


GLH tenants, Paul and Alex learnt new skills while spending two days with Sean and Chris, our operatives carrying out a range of general repairs at tenants’ homes.

On the first morning everyone worked together to replace a garage door in Ellesmere Port. It wasn’t long before the old door was removed and put in the van. Next, Paul used the spirit level to make sure the new brackets were lined up, and Alex put the screws in. Once the new door was put on the final touches were made. Alex and Chris painted the wood above the garage door and Paul added lubricant to the runners. With the job completed, it was time to clear up. The tools were put in the vans before they sat down for a well-earned break.

In the afternoon, Paul and Chris stayed in the same area to fix a window and fix a couple of door handles, while Alex and Sean went to Stalybridge to replace a bathroom door handle.

During the second day, they carried out minor repairs to windows and doors at tenants’ homes across Yorkshire and Manchester.

Alex told us, “Sean picked me up at 7.30am, I was ready and waiting! We worked well together as a team and Sean’s great. He’s very good at explaining how to do different jobs. I’ve learnt a lot and we’ve had a laugh along the way. It’s been nice to meet other tenants too, and have a chat with them. I’ve really enjoyed the experience and learnt new things.”

“I like doing DIY,” explains Paul. “I use to do it with my Dad when I lived with my parents. Now my wife gets me to fix things! I’ve really enjoyed going out with Chris. It’s refreshed my memory but I’ve also learnt new skills. It’s been really interesting and definitely worthwhile. I’m glad Golden Lane Housing asked me, and I’d like to do it again.”

Alan Andrews, Repairs Team Leader says, “We’re truly delighted that Paul and Alex have enjoyed going out with our operatives. They have learnt new skills and gained a greater understanding of the work we do. We’re continually looking at ways to benefit our tenants, and look forward to offering the same opportunity to more tenants in the future.”

Photos of Alex and Paul learning new skills

Download the photos of Alex and Paul working with GLH’s In-house Repairs team.

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To find out more information about Golden Lane Housing’s In-house Repairs team, get in touch.