About us

Publications

Annual Report and Financial Statements 2023

Annual Report and Financial Statements 31.03.23

Golden Lane Housing’s latest Annual Report and Financial Accounts for the year ended 31 March 2023.

Code of Conduct

The Code of Conduct shows how everyone who works for Golden Lane Housing, or on our behalf, is held to the highest standards of conduct. Read the Code here.

Sustainability Strategy 2022-25

The strategy sets out our approach to sustainability from April 2022 to March 2025 and the steps we want to take on the path towards a more sustainable future. You can read the strategy here.

IT Strategy 2021-24

Our IT strategy sets out the technology aspirations over the next three years. Download our IT strategy.

Our Plan 2022-2025

Golden Lane Housing’s plan delivers around five key areas; Tenant satisfaction, Investing in homes, Housing more people, Strong finances and Working together.

Download Our Plan

Download Our Plan – easy read 

Asset Management Strategy 2023-26

The strategy shows Golden Lane Housing’s plans for improving homes through planned works over the next 3 years. Read it here.

Environmental, Social and Governance Report 2022-2023

Golden Lane Housing’s latest Environmental, Social and Governance Report 2022-2023

Empty homes standard

Our Empty homes standard explains what a person can expect in the homes we re-let. Read the standard.

Safeguarding policy

We want our tenants to enjoy a living environment which is safe and where they are protected from abuse. Read the Safeguarding Policy.

Recharging policy statement

Costs that arise from us carrying out repairs which are normally the responsibility of the tenant are recovered through a recharge. Download the policy statement.

Performance

 

Annual Report to Tenants

You can read our latest Annual Report to Tenants here.