Golden Lane Housing is asking tenants and their support networks what they think about our services in our annual survey.
It is important for us to find out what tenants and their support networks think about our services. This information contributes to the changes we make to continually improve the services we deliver to our tenants.
Some of the questions in this year’s survey have altered to enable us to get a clear indication of how we compare to other smaller housing providers by using the same questions used across other organisations.
Two ways to complete our annual survey
This year Golden Lane Housing introduced two ways to complete the survey:
– by post – download a copy of our annual survey. This has been sent to our tenants with a freepost envelope
– complete our online annual survey
Please return or complete the survey by Friday 1 November 2013.
You will be able to download a copy of the results later on this year.