Michelle Day, housing officer, central has won the SPOT (Special Presentation of Thanks) Award this quarter.
This award is given to a member of staff that has been recognised for going beyond their role to make a difference to the lives of people with a learning disability, their support networks and staff they work with.
Michelle has been recognised for her positive attitude towards her work and supporting role with members within the team while taking on the responsibility for debtors. The new monitoring system she introduced has defined the role which has lead to it being easier to manage despite the rapid growth within the organisation. This has attributed to the decrease in this area with further reductions expected.
“Thank you for the award, it was a lovely surprise. I would like to say a special thank you to Gary French and Marilyne Davies, my managers and team, through their support I have been able to take on the challenge and make the changes to provide a more efficient financial service.
I have got a daughter with a learning disability and through my own personal circumstances I know how much it means to have one less pressure and have that security. Knowing my role is helping individuals, families, carers and support staff is rewarding as I am making a difference to many people’s lives,” says Michelle Day, housing officer, central.