Golden Lane Housing is undertaking research to assess our customers’ perception of our housing and development services whilst gaining a greater understanding of what they expect from an excellent landlord.
“We have invited our tenants, their support networks and professionals to take part in the research to enable a range of views to be collated. The study is focusing on people who have accessed our service over the last three years, and explores a wide range of aspects within development and housing services to our tenants and wider stakeholders.
The findings will help us to develop service delivery and will be shared within the housing sector and partnership organisations to support best practice.” John Verge, regional business manager, south.
Take part in our survey
We are accepting surveys from the wider public who have had experience of Golden Lane Housing’s development and housing services until 24 July 2013. If you wish to participate, please get in touch with us enquiries@glh.org.uk