GLH supports people with a learning disability to realise their dream of living independently. Only 16% of people with a learning disability have had a first home – this must change

Starting your first job is an important milestone towards becoming an independent adult. Matti, supporter at GLH explains his story.

Staff, partners and friends gathered on board the Princess Katherine cruise. A fabulous fun filled evening raising over £600 for Mencap.

Mencap’s Learning Disability Week 2014 (June 16-22) is celebrating people overcoming adversity, and people’s prejudice and ignorance to experience their incredible firsts.

Today, Matt Aldred, Mencap’s business finance analyst begins his 130 mile cycle challenge visiting five offices over two days to raise money for Mencap.

On 30 May 2014 Golden Lane Housing welcomed guests to celebrate the four tenants moving into the final property bought from the £10m charity bond.

Yesterday, four members of the Golden Lane Housing team completed Europe’s largest 10K run in Manchester raising over £1000 for Mencap.

Across the country we are taking on challenges to raise money for Mencap. We have got a full range of events over the coming months.

With the help of our customers Golden Lane Housing produced a Customer Charter which explains what people can expect when contacting the team.

Michelle Day, housing officer, central has won the SPOT (Special Presentation of Thanks) Award this quarter.

Alongside Mencap, we are delighted to announce that we are finalists in the first ever National Learning Disabilities Awards on 16 May.

On 31 March 2014, two contractors are taking over the responsibility of delivering some of Golden Lane Housing’s maintenance services.

Golden Lane Housing’s Maintenance Team is changing to enable us to deliver an improved service that will lead us into the future.

Find out what our customers expect of an excellent service from a landlord and their perceptions of Golden Lane Housing’s current service.

You can find out what our tenants and their support networks think about the services Golden Lane Housing provides in the results from our annual survey.

Kimberley Oldham, customer services repairs advisor joined the Golden Lane Housing team in September 2013 after approaching Mencap Employment Team.

GLH is delighted to win Best Small Client at the NHMF Awards 2014 for the service we have provided to our tenants.

Golden Lane Housing is working with Dukeries Homes to build an accessible bungalow for four individuals using bond monies.

Golden Lane Housing is a nominated finalist for the NHMF Best Practice in Maintenance Awards 2014.

Jayne Southern, Customer Services Advisor wins GLH SPOT Award for her person-centred approach, reassurance and advice.