With the help of our customers Golden Lane Housing produced a Customer Charter which explains what people can expect when contacting the team.

Michelle Day, housing officer, central has won the SPOT (Special Presentation of Thanks) Award this quarter.

Alongside Mencap, we are delighted to announce that we are finalists in the first ever National Learning Disabilities Awards on 16 May.

On 31 March 2014, two contractors are taking over the responsibility of delivering some of Golden Lane Housing’s maintenance services.

Golden Lane Housing’s Maintenance Team is changing to enable us to deliver an improved service that will lead us into the future.

Find out what our customers expect of an excellent service from a landlord and their perceptions of Golden Lane Housing’s current service.

You can find out what our tenants and their support networks think about the services Golden Lane Housing provides in the results from our annual survey.

Kimberley Oldham, customer services repairs advisor joined the Golden Lane Housing team in September 2013 after approaching Mencap Employment Team.

GLH is delighted to win Best Small Client at the NHMF Awards 2014 for the service we have provided to our tenants.

Golden Lane Housing is working with Dukeries Homes to build an accessible bungalow for four individuals using bond monies.

Golden Lane Housing is a nominated finalist for the NHMF Best Practice in Maintenance Awards 2014.

Jayne Southern, Customer Services Advisor wins GLH SPOT Award for her person-centred approach, reassurance and advice.

Find out the winners of the #GLHxmasjumperday! We have raised over £350, a big thank you to everyone for taking part.

Golden Lane Housing’s office closure times and the helpline number for emergencies during the Christmas period.

Mencap invites you to come along and take part in their fun activities for adults with a learning disability living in Islington, 9-20 December 2013.

Golden Lane Housing is holding our very first Christmas Jumper day on Monday 16 December 2013 to raise money for our adaptation fund.

Golden Lane Housing’s Christmas cards designed by our tenants are on sale now!

Golden Lane Housing was awarded the Social Investment Initiative of the Year for our £10m charity bond.

Golden Lane Housing is pleased to announce our £10m charity bond has been shortlisted for a Social Enterprise Awards 2013.

Harry Couper, business finance officer at Golden Lane Housing is raising money in aid of the Autistic Society Greater Manchester Area.