Golden Lane Housing - Housing you can build your life around

Telephone 0300 003 7007

Meet the team

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Your customer services team

Meet The Team - Customer Services

Your customer services team:


  • answer phone calls
  • deal with general questions
  • do paperwork
GLH Customer Services Manager - Nicola Briggs

Nicola Briggs

Customer services manager

GLH Customer Services Advisor Lorraine

Lorraine Goodwin

Customer services advisor

Your repairs team

GLH Meet The Team - Repairs

Your repairs team:


  • answers repairs phone calls
  • deals with general repair questions
  • talks to the contractors about repairs
GLH Repairs Advisor - David Long

David Long

Repairs advisor

Duncan_Sinclair3

Duncan Sinclair

Repairs advisor

GLH Repairs Advisor - Nikisha Knight

Nikisha Knight

Repairs advisor

Your housing team

Meet The Team - Housing

Your housing team:


  • helps you with your tenancy
  • keeps in contact with you and the people who support you
  • talks to you if you are unhappy
GLH Housing Manager - Marie Howorth

Marie Howorth

Housing manager, north

GLH Housing Officer - Angela Kirkup

Angela Kirkup

Housing officer, north

GLH Housing Officer - Andy Locke

Andy Locke

Housing officer, north

GLH Housing Officer - Thomas Musau

Thomas Musau

Housing officer, north

GLH Housing Manager - Becky Arrowsmith

Rebecca Arrowsmith

Housing manager, south

GLH Housing Officer - Kathy Smith

Kathy Smith

Housing officer, south

GLH Housing Officer - Joanna Young

Joanna Young

Housing officer, south

GLH Housing Officer - Joesphine K

Josephine Kurangwa

Housing officer, south

GLH Housing Officer - Michelle Juanitez

Michelle Juanitez

Housing officer, south

GLH Customer Services Advisor - Carol Conaghan

Carol Conaghan

Housing assistant