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Monthly Archives: July 2013

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Lizzie, James, Sarah and Claire’s house warming party

25/07/2013

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Lizzie, James, Sarah and Claire invited family, friends and staff to join in the celebrations of moving into their own home, one of the first bond properties.

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Becky Arrowsmith wins a Mencap award

22/07/2013

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Congratulations to Becky Arrowsmith, housing manager for winning Mencap’s Making a difference award.

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Your customer services team is changing

11/07/2013

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A Customer Care Charter is being developed to help us improve our service delivery.

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Focussing on the quality of customer care

09/07/2013

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Golden Lane Housing is focussing on the quality of our customer care services.

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GLH’s development and housing study

05/07/2013

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To help us develop our service delivery we are undertaking research whilst gaining a greater understanding of expectations of an excellent landlord.